New business Spotlight: Pilates Fix
Sponsored by Pilates Fix Equipment Service & Maintenance
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Sponsored by Pilates Fix Equipment Service & Maintenance 〰️
After 12 years spent teaching, managing, and immersing herself in the world of Pilates, Cassie O’Grady wasn’t looking to open another studio. With a degree in Sport and Exercise Science and over a decade of experience working in studios, Cassie loved movement and the community it fostered—but she found herself at a crossroads. It was time for more professional freedom, a shift toward something she could truly call her own.
The idea for Pilates Fix was born not in a boardroom, but in the daily grind of studio life. Cassie saw firsthand how frustrating and time-consuming equipment maintenance could be—particularly with Allegro 2 reformers. “It was one of those jobs that took two staff members, far too long, and still wasn’t straightforward,” Cassie says. “It was eating into class prep time, staff energy, studio costs and ultimately, the client experience.”
Enter Gary—the ever-curious, mechanically-minded neighbour who just happened to be in the market for a new job. Known for being the guy who can fix anything, Gary also brought decades of experience working with bearings, springs, and small mechanical components. A natural problem-solver, he saw Pilates equipment as a welcome challenge.
With Cassie’s deep understanding of Pilates equipment, customer service, and studio operations, and Gary’s technical expertise, Pilates Fix launched on March 1st, 2025. Initially servicing the Sunshine Coast, demand quickly grew, prompting expansion into Brisbane. As word spread and enquiries increased, Pilates Fix responded to another common studio need: reupholstery. “It made perfect sense to add reupholstery to our services—and the results have been fantastic,” says Cassie.
Launching a new business is never without its challenges. In Cassie’s case, Cyclone Alfred delayed some early plans, but she remained committed to doing things right—especially when it came to protecting her business. “It took me three months to find the right insurance. I could’ve gone online and ticked a box, but it wouldn’t have covered us thoroughly,” she explains.
I made sure I secured a tailored policy that included Vicarious Liability—a critical component for anyone servicing Pilates equipment. “If you're hiring someone to maintain your machines, you should be asking: are they covered to prove damage, or injury wasn’t due to their servicing? Pilates Fix is.”
With a unique combination of practical knowledge, high standards, and personal passion, Pilates Fix is setting a new benchmark for Pilates maintenance in South East Queensland—and reminding us that sometimes, the best business ideas come from simply solving a problem you know all too well.
“I’ve been able to combine my strengths communication, organisation, and industry knowledge with something completely new and rewarding,” Cassie shares. “It’s the perfect fit.”
