ABC Glofox supports leading Pilates brands, including STRONG Pilates, Club Pilates and @Pilates, alongside hundreds of single-location studios. Whether you’re opening your first location or reviewing how an established studio operates, these five questions offer a starting point for assessing what you need from your technology.
Keeping classes full, giving members a reason to return and finding time to manage the business are familiar challenges for Pilates studio owners. But knowing where to focus your attention isn’t always straightforward.
Which classes need more space on the timetable? What happens when a last-minute cancellation leaves a reformer empty? Who follows up when a regular member stops booking?
ABC Glofox, part of the ABC Fitness portfolio of fitness technology solutions, brings scheduling, payments, member engagement and performance insights into one place. For studio owners, its value comes down to how those tools help answer practical questions.
1. Are you running the timetable your members actually want?
A busy class tells you something. Understanding which classes and instructors consistently attract interest can tell you much more.
ABC Glofox brings scheduling, payments and performance insights together, helping owners see where classes fill, how payments are flowing and where revenue can grow. That information gives you a clearer basis for reviewing your timetable and deciding where to focus your resources.
When you know which classes or instructors draw the most interest, you can plan schedules that match demand, add sessions where they are needed, and shape offers around what your community wants.
For an owner considering another morning session or reviewing a quieter time slot, those insights support decisions based on how members actually use the studio.
2. What happens when a cancellation leaves a reformer empty?
Pilates classes have a fixed number of spots. When one becomes available, getting it booked again matters.
ABC Glofox’s dynamic waitlists fill open spots automatically, helping studios respond to cancellations without manually working through a list of members. Late cancellation and no-show fees help studios recover lost revenue and encourage members to honour their bookings.
Spot booking also lets members choose their favourite reformer, rewarding early booking and making the process feel personal.
Together, these features help owners manage limited class capacity while making it easier for members to secure a place.
3. Which members are starting to drift away?
When you’re teaching and managing a team, it can be difficult to keep track of every member’s attendance. Someone who previously came twice a week may not have booked recently. Another member may be nearing the end of their credit pack.
Automated engagement through ABC Glofox keeps people connected between sessions, from reminders to re-engagement when someone has not been in for a while or when credits are running low.
A fully branded member app brings bookings into that same studio experience, helping members stay connected to your business beyond the time they spend in class.
“Operators are starting to recognize that the digital experience is an extension of your studio. When booking, reminders, and follow-up all reflect your brand, members feel at home before they ever walk through the door, and they keep coming back,” says Mohammed Iqbal, ABC Fitness Chief Strategy Officer.
“We customized the app to represent our brand. It should feel like walking into the studio, but in your pocket. That connection matters to us.”
4. Who answers enquiries while you’re teaching?
Being present for the members in front of you is central to teaching. Answering questions from prospective and existing members is also part of running the business.
ABC Glofox’s AI Agents cover phone and website enquiries, answering common questions and connecting members with a staff member when needed.
For owners and small teams balancing teaching with administration, that provides another way to manage incoming enquiries without being tethered to a phone throughout the day.
5. How much of your day is spent managing the basics?
Checking in members, renewing memberships, managing credit packs and taking payments are essential tasks. They also compete for time with teaching, supporting staff and planning the studio’s next steps.
ABC Glofox brings those functions into one platform. Flexible membership and credit pack options allow owners to configure the system around how their business works, including different membership levels, add-ons and retail.
A dedicated staff mobile app lets instructors check in members, renew memberships and manage other tasks from the floor or on the go, reducing time spent at the desk.
For studios offering services beyond group classes, integration with ABC Trainerize also enables one-to-one programmes and personal training alongside the class timetable.
Putting the answers to work
The purpose of studio software is to make running the business simpler. Its value is in helping owners understand what is working, respond to gaps and spend more time on the experience they want to deliver.
To explore how ABC Glofox could support your studio, connect with the ABC Fitness team for a demonstration focused on your business needs.
Backed by ABC Fitness
ABC Glofox is part of ABC Fitness, the #1 FitTech provider for businesses everywhere. With more than 40 years of industry expertise, ABC Fitness supports over 40 million members and 30,000 fitness businesses globally. Together with its portfolio of purpose-built solutions, ABC Fitness delivers the technology, innovation, and industry insights that help fitness businesses operate, grow, and thrive.
Take the next step today
Whether you’re opening your first Pilates studio or looking to grow an established business, connect with the ABC Fitness team to learn how ABC Glofox can support your goals.